FAQ


What is the benefit of buying from your on line shop?

You will benefit from shopping from the official distributor of the latest technology with newest updates at best offers and deals all year long, delivered to your door.
Needless to mention too that you get complementary guarantees and support services.

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What can I buy from your website?

You can buy diagnostic tools, hand tools and heavy equipment. Everything found on our on line shop page only.

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Which shipping carrier do you use? 

We use multiple global forwarders and carriers based on the commodity sold to you and the destination of the order.

Our Alliances are with: 


Do you have shipping guarantees and tracking services? 

Of course we secure shipping guarantees. Thanks to our shipping partners, we apply their shipping.

As far as tracking your order, you will be notified by email once your order is dispatched including a tracking number and a link to the carrier's page to track your order once it is dispatched.

 

How much time does it take to receive my order?

Diagnostic tools take an average of 15 to 20 working days as of payment and check out date.

Other equipment delivery dates are variable based on volume and weight of the items ordered. An estimate of delivery duration will be show upon check out of your shopping cart.

 

Do your products have warranty and how many years?

Yes of course, all our products have 1 year factory defect warranty.


Which country do you ship to?

We will be extending our services to other countries really soon.   


Do you offer installation and maintenance services for the garage equipment sold? 

Our aftersales team is ready to install and fix your equipment anytime and anywhere.

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Do you have spare parts?

We have more spare parts than any excuse for your equipment to stop working.


Do you offer training on your products?

Our training centre is always ready, online and on site whenever proven needed.

Just give us a call and we are always ready to help you.

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