RETURN POLICY

GUARANTEE

CCA Group offers 1 year factory defect warranty on all items, If you have any problem with our products, contact us by email admin@ccagrouplb.com (or make sure to drop a call +96176362484)


RETURNS & EXCHANGES



COMPLAINTS PROCEDURE

We pride ourselves on the high level of customer care that CCA Group provides.

However, we will take complaints very seriously and have strict procedures in place to ensure that they are dealt with fairly and effectively.

If you have a complaint please e-mail admin@ccagrouplb.com or call +96176362484 detailing the following:

We will endeavour to respond to your complaint within a maximum of 48 hours, providing a resolution to the complaint or at the very least a timescale for such resolution

(You will of course be kept fully informed of its progress if this is the case). 

All complaints will be kept strictly confidential.